Your privacy matters to us at 2111. This page explains exactly what personal information we collect when you use our platform, how we use it, who we may share it with, and what rights you have over your own data. We keep things transparent so you can enjoy gaming on 2111 with full confidence.
When you register an account or use the 2111 platform, we collect certain personal information that is necessary to operate your account and provide our services to players in the Philippines. This includes your full name, date of birth, email address, mobile number, and the login credentials you create during registration. We also collect information about your activity on the platform — such as the games you play, bets you place, deposits and withdrawals you make, and your general browsing behaviour on the site. Device and technical information may also be gathered automatically, including your IP address, browser type, operating system, and the pages you visit, primarily to ensure the platform functions correctly and securely on your device. For payment processing, we may collect financial details such as your e-wallet account reference or bank account information, but we do not store full payment card numbers on our servers. Any identity verification documents you submit — such as a valid government-issued ID — are collected and stored only for the purposes of verifying your identity and complying with our legal obligations. We collect only what we genuinely need and do not request information that is irrelevant to running your 2111 account safely and responsibly.
2111 uses the personal information we collect for several clearly defined purposes, all of which are directly connected to providing you with a safe, fair, and enjoyable gaming experience in the Philippines. The primary purpose is to create and manage your account — your name, contact details, and login credentials are essential for this — and to process your deposits, withdrawals, and any bonus or rewards transactions accurately. We also use your data to verify your identity and age, which is a legal requirement for any online gaming platform operating in a responsible manner, and to detect and prevent fraud, money laundering, and other forms of abuse on the platform. Your activity data helps us personalise the experience — for example, showing you relevant promotions or recommending games based on your preferences — but you can opt out of marketing communications at any time by contacting support or adjusting your account settings. We may use your contact details to send you important service notifications, such as updates to these policies, changes to your account, or security alerts that require your attention. All processing of your personal data by 2111 is carried out on lawful grounds, including performance of a contract with you, compliance with legal obligations, and our legitimate interests in operating a secure and compliant platform.
2111 does not sell, rent, or trade your personal information to any third party for their own marketing or commercial purposes — your data is used solely to support the services we provide to you as a registered player. However, there are limited circumstances in which your information may be shared with trusted third parties who help us operate the platform, such as payment processors, identity verification providers, and technical infrastructure partners, all of whom are bound by strict confidentiality and data protection obligations. We may also be required by law, court order, or regulatory authority to disclose certain information about your account — for example, in connection with an anti-money laundering investigation or a legal dispute — and in such cases we will comply with our legal obligations while taking care to share only what is necessary. Our service providers are carefully selected and are contractually required to process your data only in accordance with our instructions and applicable data protection laws. If 2111 were ever to undergo a business merger, acquisition, or restructuring, your personal data may be transferred as part of that process, but you would be notified in advance and your rights would be protected throughout. We do not use your data for automated decision-making that produces significant legal or similarly significant effects on you without your knowledge.
We retain your personal information for as long as your account with 2111 remains active and for a reasonable period thereafter, to fulfil any outstanding obligations, resolve disputes, or comply with applicable legal and regulatory retention requirements. For players in the Philippines, certain transaction records and identity verification documents may need to be retained for a minimum period as required by anti-money laundering regulations, even after an account has been closed. Once the applicable retention period has elapsed and there is no further legitimate reason to keep your data, we will securely delete or anonymise it so that it can no longer be linked back to you as an individual. If you request deletion of your account and associated data, we will process that request promptly, subject to any mandatory retention obligations that prevent immediate deletion in full. Backup copies of data may persist in secure archived storage for a short period after deletion from live systems, but these are not accessible for routine use and are purged on a regular schedule. We review our data retention practices periodically to ensure we are not holding personal information for longer than is necessary or justified.
As a registered player on 2111 based in the Philippines, you have meaningful rights over your personal data, and we are committed to helping you exercise them without unnecessary difficulty. You have the right to request access to the personal information we hold about you, and we will provide you with a clear summary of that data upon a verified request. You also have the right to request correction of any inaccurate or incomplete information held on your account, and we encourage you to keep your profile details up to date through your account settings at any time. If you wish to request deletion of your personal data, you may do so by contacting our support team, though please note that certain data may need to be retained to meet our legal obligations as described above. You have the right to object to certain types of processing — such as direct marketing communications — and to withdraw any consent you have previously given, without this affecting the lawfulness of processing carried out before your withdrawal. If you have concerns about how your data is being handled by 2111, you are entitled to raise a complaint with the appropriate data protection authority in the Philippines. We take all such requests and complaints seriously and will respond within a reasonable timeframe.
The security of your personal and financial information is a priority for 2111, and we implement a range of technical and organisational measures designed to protect your data against unauthorised access, disclosure, alteration, or destruction. Data transmitted between your device and our platform is encrypted using industry-standard protocols, and sensitive information such as passwords is stored in hashed form rather than in plain text. Access to personal data within our organisation is restricted to personnel and systems that genuinely require it, and all staff involved in handling player data receive appropriate training on data protection responsibilities. We conduct regular security reviews and vulnerability assessments to identify and address potential weaknesses in our systems before they can be exploited. In the event that we become aware of a data security incident that affects your personal information, we will notify you and the relevant authorities as required by applicable law, and we will take immediate steps to contain and remediate the incident. While no online platform can guarantee absolute security against all conceivable threats, we work continuously to maintain a high standard of protection for every registered player on 2111.
2111 may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or the way we operate our platform for players in the Philippines. When we make significant changes, we will notify registered account holders by email or through a prominent notice on the platform, and the updated policy will be published on this page with the effective date clearly indicated. We encourage you to review this page periodically so that you are always aware of the current terms under which your data is being processed. Your continued use of the 2111 platform after any update constitutes your acceptance of the revised policy; if you do not agree with the changes, you should stop using the platform and contact support to discuss closing your account. If you have any questions about this Privacy Policy, want to exercise your data rights, or wish to make a complaint about how your personal information has been handled, please reach out to our support team using the contact details available on the platform. You can also find answers to many common questions about your account and data on the FAQ page, and full details of your account terms are available in our Terms and Conditions.
Last reviewed: 2025. This Privacy Policy applies to all registered members of 2111 in the Philippines.
Now that you know how 2111 handles your personal information, you can register and start playing with full confidence. If you have questions about your data or how the platform works, our FAQ page has you covered.